Introduction

Nubila (“Nubila”, “we”, “us”, or “our”) is committed to protecting your privacy when processing your Personal Information. This Privacy Policy outlines how we collect, store, and use your Personal Information when you use our website, mobile application (“app”), products, or otherwise interact with us. “Personal Information” refers to any data that can be used to identify you directly or indirectly, such as your name, email address, payment details, and user profile information.

By using Nubila’s services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our website or services.

Information We Collect

We collect Personal Information in various ways, including:

• Information You Provide:
  • Account Information: When you create an account, we may collect your name, email address, billing information, and other necessary details.
  • Purchase Information: When you make a purchase, we collect information such as your payment details, shipping address, and purchase history.
  • Communications: When you contact us or subscribe to our communications, we collect information such as your name, email address, and any content within your messages.
• Automatically Collected Information:
  • Device Information: We may collect information about the device you use to access our services, including your IP address, browser type, and operating system.
  • Usage Information: We collect data about how you interact with our services, such as the pages you visit, the time you spend on each page, and any error reports.
• Location Data: With your consent, we may collect precise location data through our app to provide personalized services or to enhance the functionality of our services.

How We Use Your Personal Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services:
  • Account Management: To create and manage your account, process transactions, and provide customer support.
  • Service Enhancements: To improve our services, develop new features, and ensure that our website and app function correctly.
• Marketing and Communications:
  • Promotional Communications: With your consent, we may send you emails about new products, promotions, or other news related to Nubila.
  • Surveys and Feedback: We may use your information to request feedback or to participate in surveys.
• Legal and Compliance:
  • Legal Obligations: To comply with legal requirements, such as tax laws and regulations.
  • Security: To protect Nubila, our users, and the public from fraud, security threats, and other illegal activities.

How We Share Your Personal Information

We do not sell your Personal Information. However, we may share your data with trusted third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data storage, analytics, and other services essential to our operations.
• Business Transfers: If Nubila undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
• With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.

International Data Transfers

Nubila operates globally, and your Personal Information may be transferred to, and stored in, countries outside your home jurisdiction. These countries may have data protection laws different from those in your country. We take steps to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of data and the purpose for which it is used. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

• Access: Request access to the Personal Information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your Personal Information under certain conditions.
• Objection: Object to the processing of your data for direct marketing purposes.
• Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at privacy@nubila.com.

Cookies and Similar Technologies

Nubila uses cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our services.

Security of Your Personal Information

We implement a variety of security measures to protect your Personal Information. However, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your data.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children. If we learn that we have collected data from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and app. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@nubila.com